Shipping & delivery
Free delivery in Germany, EU from €9.99. Parcels in 1 to 3 working days, freight deliveries to the kerbside.
Delivery timesReturns & return shipping
30 days to return. You can return parcel items free of charge, and we will collect freight items.
How it worksWarranty
24 month manufacturer warranty on all products from our own brands, in addition to your statutory rights.
Warranty termsFrequently asked questions
Answers about orders, shipping, returns, warranties and products.
Go to the FAQBusiness customers
Purchase on invoice, volume pricing and a dedicated contact person for businesses.
Business accountCancellation policy
Your statutory rights as a consumer, including a model cancellation form.
CancellationDisposal & environment
Free collection of old appliances and batteries in accordance with the German Electrical and Electronic Equipment Act.
Old appliance collectionWe do not bite 🙂
We are happy to advise you on models, specifications, delivery and business accounts. We usually reply within one working day, Monday to Friday until 5 pm.